Shipping policy

At PupaWash, we aim to provide our customers with a seamless and reliable shipping experience. Please review our shipping policy below for more details.

Shipping Time and Cost

• Standard Shipping: We offer free standard shipping within the UK on all orders.
• Delivery Time: Orders are typically delivered within 5 to 7 business days from the date of dispatch.

Order Processing

• All orders are processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your delivery status.

Delivery Areas

• Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.

Tracking Your Order

• Once your order has been dispatched, a tracking number will be sent to your email. Please allow 24 hours for the tracking information to update.

Delayed or Lost Orders

• If your order has not arrived within the estimated delivery window, please contact us at edyta@pupawash.com and we will be happy to assist you.

Contact Us

For any questions or further assistance with shipping, please contact us at edyta@pupawash.com.

Thank you for choosing PupaWash for your hygiene needs!